User manual and frequently asked questions Rowenta SteamForce Pro Steam Iron

The most powerful iron on the market*
Introducing Rowenta SteamForce Pro, the most powerful steam iron on the market.* The advanced pump system delivers up to 2.5 times more steam into fabric** for perfect garment care made easy every time. The 50 g/minute cont. steam output ensures high-efficiency ironing sessions, while a 250 g/minute steam boost to tackle even the most stubborn creases. All this, with a Steam Power Control trigger to adjust the steam to your needs and a high-tech smart screen with 5 automatic presets.

Reference : DW9540U1

Documentation

FAQ

Choose a board that is height-adjustable to adjust it to your height. It should be steady and robust so that you can place the ironing appliance on it.
The board should be perforated to allow the steam to pass through the fibres of the fabric to soften it and make ironing easier. The ironing board cover should also be suitable to allow the flow of steam through.
There could be several reasons for this:
• You are not using the right type of water (Refer to the FAQ "What water should I use for ironing?").
• You have used a starch type product on your laundry (Always spray to the reverse side of the fabric to be ironed and clean your iron afterwards).
• Fibers from clothes have been trapped in the holes in the iron and have become carbonised.
• The clothes have not been rinsed enough and there is detergent left on them or you have ironed a new item of clothing before washing it.
• See the instructions for use to find out what type of water is appropriate and clean the soleplate from time to time with a damp sponge.
If it has not been used for a long time (for example several weeks), use it over the sink for a few minutes to remove any residue that could stain your laundry.
No, you must always unplug the iron before filling it.
To avoid damaging the soleplate, follow this advice:
• Always place your iron on its heel rest or its base (depending on model).
• Avoid ironing over abrasive items (buttons, zip fastenings, etc.).
• Never clean your iron's soleplate with abrasive or metallic pads.
Shiny marks can appear on some fabrics, especially on dark coloured fabrics. We would advise ironing dark clothes inside out and using the correct temperature.
If ironing mixed-fibre fabrics, set the temperature for the most fragile fibre.
Important: The iron takes longer to cool down than to heat up. We recommend that you start with fabrics to be ironed at a low temperature.
Yes and it is then not necessary to fill the water tank. For dry ironing, do not press the steam trigger.
At the end of ironing and once the iron has cooled, we advise you to wipe the soleplate and the steam outlet holes, in order to remove any fibers which could have burned and collected around the holes.
Vertical steaming allows ironing on textiles in place or on the hanger:
• Select "COTTON" or "LINEN" mode.
• Leave the garment hanging on a hanger and stretch the fabric slightly with one hand.
• Press the trigger to the maximum level intermittently in an up and down motion.
The steam produced being very hot, it softens the fibers and removes wrinkles.

Caution: Never steam a garment on a person.
The iron has a LED screen which automatically adjusts the temperature of the soleplate very precisely depending on the fabric selected.

The LED screen contains several indications:
• "NYLON" for nylon fabrics.
• "SILK" for silk fabrics.
• "WOOL" for woolen fabrics.
• "COTTON" for cotton fabrics.
• "LINEN" for linen fabrics.

It is essential to select the correct ironing temperature.
• Do not use the steam shot too intensively. Wait a few seconds between each trigger press.
• Only use the steam shot in "COTTON" or "LINEN" mode.
• Press the steam trigger only when the iron is hot (the selected fabric on the LED screen stops flashing and is displayed continuously).
The trigger is equipped with 2 levels:
• To start the steam flow, continuously press the trigger to the first level. This level works on all modes except "NYLON".
• In "LINEN" and "COTTON" mode only, you can activate the steam shot by pressing the trigger to the maximum level (1 second maximum).

By pressing the "MODE" button you can select the fabric you want to iron:
• "NYLON" for nylon fabrics.
• "SILK" for silk fabrics.
• "WOOL" for woolen fabrics.
• "COTTON" for cotton fabrics.
• "LINEN" for linen fabrics.

• Fill the water tank to the Max level.
• Plug in the steam iron.
• Using the "MODE" button, select the fabric you want to iron.
• Once the indicator light for the selected fabric stops flashing, you can start ironing.

You must take precautions so that using your iron is risk-free.

• Above all, never leave a hot iron unattended.
This is not only to avoid overheating of the iron or the surface on which it is placed but also to ensure that no-one gets burned. If safety is one of your main concerns, choose an iron that has an automatic cut-off function.
Never leave a hot iron within reach of children or pets who risk knocking it over and injuring themselves.

• Like any electrical appliance, never put your iron in water.

• Do not use an iron that has fallen down or has a damaged power cord. If you have the slightest doubt concerning the condition of your iron, contact the Service Centre.

• Always unplug your iron before leaving it, cleaning it or filling it with water (unless it is a model that has a removable water tank). Regularly check the water level to ensure that there is always enough.

If your iron has an anti-calc system, you should clean the anti-calc valve once a month.

To do this:
• Unplug the iron and leave it to cool for 30-45 minutes.
• Empty the water and remove the valve, holding it by the top.
• Let the anti-calc valve soak for 4 hours in a glass of natural lemon juice or citric acid, then thoroughly rinse the anti-calc valve under tap water.
• Reposition the anti-calc valve into your iron. Warning! Never touch the end of the anti-calc valve.
It is not designed for the water to be removed completely. It is okay to use or store the iron even with a small amount of water remaining. When storing, please remove as much water as possible and store in an upright position.
The Durillium soleplate:
Regularly clean the soleplate with a damp, non metallic washing up pad. For easier, non-corrosive cleaning of your iron's soleplate, use a damp sponge on the soleplate while it is still warm.
If cleaning dirt off is an issue, use the stick which is made specifically for cleaning the Durillium soleplates.

The stainless soleplate:
Clean the soleplate of your iron when it is cool with a damp cloth or a non-abrasive sponge.

The autoclean soleplate:
It is recommended that you use a soft damp cloth on the warm soleplate, in order not to damage the surface.
Warning: The use of iron cleaner will cause damage to your soleplate's autoclean coating.
The "Calc Clean" cleaning program must be carried out:
• Unplug the iron.
• Fill the water tank, then plug the iron back in.
• Place the iron over a sink.
• Press the "MODE" button and the steam trigger simultaneously for 3 seconds.
• The cleaning program is started. The program lasts between 4 and 6 minutes.
• Once the process is completed, the iron turns off automatically.

The "Calc Clean" cleaning program must be carried out:
• Unplug the iron.
• Fill the water tank, then plug the iron back in.
• Place the iron over a sink.
• Press the "MODE" button and the steam trigger simultaneously for 3 seconds.
• The cleaning program is started. The program lasts between 4 and 6 minutes.
• Once the process is completed, the iron turns off automatically.

If the "Calc Clean" light starts flashing when you iron, you can finish your ironing. There is no risk for your clothes or for the device.

• Avoid using water that is too hard (hardness greater than 30°f, or 17°dH or 21°e) or containing impurities which could cause a build-up of residue.
• Avoid placing your iron on metal objects such as zippers and buttons.
• Do not lay your iron flat on rough surfaces.
• After ironing, empty the water tank and store the iron on the heel.
• Use a soft damp cloth to wipe your iron and never use cleaners or solvents.
• Run the cleaning program when the "Calc Clean" light flashes:
The "Calc Clean" cleaning program must be carried out:
• Unplug the iron.
• Fill the water tank, then plug the iron back in.
• Place the iron over a sink.
• Press the "MODE" button and the steam trigger simultaneously for 3 seconds.
• The cleaning program is started. The program lasts between 4 and 6 minutes.
• Once the process is completed, the iron turns off automatically.

Caution: Never use descaling agent or vinegar for this operation.

Always set your iron to the 'No Steam' function before you start to fill.
Some irons (depending on model) can produce steam when set on the One dot setting. However, the majority of our irons will only produce steam when set on the 2 dot or 3 dot setting. When you look on your iron's thermostat dial you will notice that the 2 dot and 3 dot settings have a shaded background, this indicates that the iron will produce steam when the dial is set inside this shaded area.
Not all of the steam holes release steam, the smaller holes on the soleplate that look like they might be steam holes are actually designed to assist soleplate glide ability.
There is not enough water in the tank. Fill it up with the quantity indicated in the instructions for use and push spray button several times to fill the system complete.
All irons contain a thermostat light. It is normal for the thermostat to turn on and off. It indicates the thermostat is working and your soleplate is being maintained at the desired temperature. If the auto-off light blinks, you must disengage the auto-off function. This is done by gently shaking the iron which will allow the iron to reheat.
When heating your iron for the first time, you may notice a small amount of odour and smoke, this is simply the engineering residues from the manufacturing process burning off. These are harmless and will quickly disappear.
It is normal. Your iron generates a lot of steam; this steam is condensing on the board. Some waterdrops could appeared underneath the ironing board and fall on the flooring.
Your iron has been stored horizontally, without draining the water tank and with the selector placed on steam position. When you store your iron horizontally, check that the tank is empty and the selector on "DRY" position.
Please check the following points:
• The tank is empty or almost empty: add more water.
• The selected temperature is too low to use this function: set the thermostat to the zone between 3 dots and MAX.
The "supersteam" or "turbo" function should not be used intensively – wait a few seconds between pressing the button.
You are filling the tank with the "Dry/Steam" control set to Steam – it needs to be in the "Dry" position.
Or, you have over-filled your iron – do not go beyond the "MAX" level on the tank.
Some laundry starches and synthetic fibres may stick to the surface of the iron. Please clean the Iron's surface.
The internal parts may make metallic noises with the change in temperature. There is nothing wrong with it.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
No, it is normal to have noise and vibration when the steam is activated. The use of steam triggers the functioning of an electric pump.
There are 2 possible causes:
• There is no power in the mains socket: check that the outlet is firmly plugged in, or try plugging the iron into other wall sockets.
• The Auto Off feature has been activated (the "Auto off" light flashes): move your iron to restart it.
Shake your iron lightly to turn it back on, the "Auto off" light will turn off and the selected mode light will start flashing.
Check if:
  • The water tank is empty or almost empty, add more water.

  • Scale has built up in your iron, carry out descaling with the "Calc Clean" cleaning program.

  • The Auto Off feature has been activated (the "Auto off" light flashes), move your iron to restart it.

  • The selected mode is "NYLON", this mode does not allow steam to be produced.
    The iron produces continuous steam only in the "SILK", "WOOL", "COTTON" and "LINEN" modes (you have to press the trigger to get steam).
    The steam jet is available in "COTTON" and "LINEN" modes.


Check if:
• The water tank is empty or almost empty, add more water.
• The chosen temperature is too low to use the steam shot: select "COTTON" or "LINEN" mode.
• The steam shot should not be used intensively. Wait a few seconds between each trigger pull.
This is normal. The light flashes when the iron is heating up or cooling down.
When the iron reaches the required temperature, the light stops flashing and is displayed continuously.
This happens when the iron is stored in a room where the temperature is too cold.
Place your iron in a room at ambient temperature then wait a few minutes.
Plug in your iron. The lights no longer flash.
The "Calc Clean" and "Auto off" features cannot be selected with the "MODE" button. This button allows you to select only the fabrics to be ironed ("NYLON", "SILK", "WOOL", "COTTON" or "LINEN").

To activate the "Calc Clean" program:
• Unplug the iron.
• Fill the water tank, then plug the iron back in.
• Place the iron over a sink.
• Press the "MODE" button and the steam trigger simultaneously for 3 seconds.
• The cleaning program is started. The program lasts between 4 and 6 minutes.
• Once the process is completed, the iron turns off automatically.

The "Auto off" function is a safety feature that is activated when the iron remains stationary for more than 8 minutes on its heel or when the iron is flat for 30 seconds.
To restart the iron, move it gently until the light stops flashing.
This may be due to the use of chemical descaling agents or additives in the water for ironing. Never use this type of product in the water tank (see our recommendations regarding water to be used). Some residues could also been present in the steam chamber or on the soleplate; use the self cleaning function (Depending model). All linen, especially new garments, must be washed and rinsed thoroughly to remove any soap and chemical deposits before you iron them. If these are not removed by washing they may appear later out of the soleplate in the form of small brown or white spots or streaks on your linen.
Use the right temperatures on the thermostat for the right fabrics. A reason for sticking may be the use of starch. If you want to use starch, simply spray it on the reverse side of the garment, so that there is no contact between the soleplate and the starch. Clean the soleplate from rubber prints of fabric. (Which always must be ironed on reverse side of the rubber prints.)
The anti-calc collector is a scale collector which automatically collects the scale which forms inside your iron. The amount of scale collected depends on the hardness of your water.

The electronic system cuts off the power supply and the auto-stop light flashes if the iron is not moved for more than 8 minutes (on its rest or base) or is left flat for more than 30 seconds.
To turn the iron back on, shake it gently until the light goes out.
This system prevents the soleplate from clogging. Its active coating eliminates fibres and impurities that often become stuck to the plate and end up reducing its glide.
The higher the wattage, the faster the iron will reach the desired temperature.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Warranty section of the website.